Apple: Too Bad We Suck, How About a Power Adapter?
Monday, August 18th, 2008Needless to say, I was pretty bummed when my MacBook harddrive failed and I found out TimeMachine had failed to backup my unpublished photos in Aperture. Since everything involved came from Cupertino, Apple deserved at least a letter asking for a hand.
Taking a page from Consumerist, I looked up the executive responsible for applications and sent him a polite snail-mail letter detailing the situation and how the undisclosed limitation had impacted me. Since two Apple applications were at fault, I asked for a $328 refund of their combined price.
