As a mechanically-inclined rider, I sometimes feel guilty taking my bike to the shop for things I could probably do myself. But when it comes to more complicated systems like hydraulic disc brakes, the guys at Bikesport really shine. Though it took three weeks and endless parts orders and brake bleeds, they finally got it working again. In the meantime, they fitted my bike with a spare brake so I could ride. And was all was said and done, I only paid for a fraction of the work since it took so long.
In an era when many big businesses could seem to care less if you stay a customer, it’s nice to do business with a place that really wants to keep you coming back.
del.icio.us/mbotos
June 19th, 2007 at 9:40 am
Bikesport is my local bike shop and I would echo all the positive comments you had on it. The guys there are very helpful and not pushy at all. I had a similar issue where a part was taken a while to get there and they hooked me up with a “loaner” part to keep riding while the part came in. These guys are also active in biking events around the area and saw a few of them at Guy’s Neshaminay XC race last weekend. Not all bike shops are like this one.