Comcast actually redeemed themselves from yesterday’s fiasco today by sending out a technician who was smart enough to immediately grasp the problem. The problem, as suspected, was the free HBO and Starz promo wiping out one of my CableCards and multiple customer service people not grasping that they could simply correct the settings over the phone.
Instead, we hung out while she waited on the phone for someone to fix it. They had written up the work order as “customer needs help installing digital box”, so she said she was expecting a little old lady instead of a young guy with a mountain of electronics. We also talked about the Tivo-Comcast deal; Comcast’s own people seem just as excited as the customers to get some decent DVR software.
The new channels are nice; I think the last time I had premium cable was in the 80’s, when HBO was only one channel. Now it’s almost 10, with several in high definition. The Tivo’s going to be busy 
